Accessibility statement

How OrbiLimited works to make our website and services accessible for everyone, and how you can contact us if you experience any difficulties.

Our commitment

At OrbiLimited, we want every customer to be able to access our website, products, and services regardless of ability.

We aim to provide an accessible online experience that follows recognised accessibility standards, including the principles of WCAG 2.2 AA, and to support customers in line with the Equality Act 2010.

On the website

We work to ensure our website is accessible by providing:

  • Text that can be resized up to 200% without losing functionality or layout.

  • Keyboard navigation support where possible.

  • Clear product descriptions and alternative text for images.

  • Sufficient colour contrast for easier reading.

  • Forms with clear labels and instructions.

Known accessibility improvements

We are continuously improving our website experience.

Some areas we are working on include:

  • Adding or improving alternative text for older product images.

  • Improving accessibility across video content, including captions where applicable.

  • Reviewing website features to ensure they remain easy to use for all customers.

Accessibility support

If you need help using our website, placing an order, or accessing product information, please contact our team. We will do our best to provide assistance or an alternative way to access the information you need.

Our services

We aim to provide a welcoming experience for all customers.

If you have specific accessibility requirements before ordering or contacting us, please let our team know so we can assist you.

Telling us about a problem

If you experience any accessibility issues on our website or have suggestions for improvement, please contact us:

Email: support@orbilimited.co.uk
Phone: +44 7508 261422

We aim to respond within one working day.

Enforcement and further support

If you contact us about an accessibility concern and are not satisfied with our response, you may seek independent advice or support through relevant accessibility and equality services.

Contact OrbiLimited

OrbiLimited
Registered Address: 86 Edge Lane Drive, Liverpool, L13 4AE, England, United Kingdom
Email: support@orbilimited.co.uk
Phone: +44 7508 261422
Website: https://orbilimited.co.uk/

Last updated: 2026-05-25 · OrbiLimited